NEA fins 14 companies for violating approved standards

Kathmandu. As many as 14 Internet Service Providers (ISPs) have been fined for selling internet services against the directives and approved standards of the Nepal Telecommunication Authority. The Authority has imposed a fine of Rs 50,000 on each of these companies.

The Authority took action as per Section 47 (1) of the Telecommunications Act, 2053 BS after it was found violating the terms and conditions of the license.

NTA spokesperson Min Prasad Aryal said that the penalty was imposed on the companies for not providing services as per the approved package, charging more than the fixed price, selling new packages without approval and not informing the customers beforehand.

The Authority has signed Aeronet Pvt. Ltd. Ltd. , Broadlink Network and Communication Pvt. Ltd., CG Communications Ltd., Classic Tech Pvt. Ltd., Dish Media Network, among others.

The Authority has directed to immediately cancel all internet packages and charges operated without permission and submit details of the same. It has also been ordered to provide compensation for the loss and damage caused to the customers due to such unauthorized packages as per the demand of the customers.

The Authority has again warned the service providers to take mandatory prior approval before implementing any new package or tariff rate. The service recipients have also been urged to immediately lodge a complaint with the Authority if they are found charging more than the approved rate or operating the service illegally.